The Secrets to Our Success

Vision, Passion & Tenacity

Without a vision how can you make decisions when presented with choices? Be passionate about your vision: if you are not enthusiastic how can you expect others to be? Don’t take No for answer: Treat it as a yes in the making! And remember: “Some people want it to happen, some wish it would happen, others make it happen”

The Right People

You do not have the time or the skills to do everything yourself so make sure you find the right people for each job: from an experienced planning consultant & bank manager prepared to fight your corner at the start of the project through to a cleaning team that take real pride in their work when you are up and running. In the words of Hellen Keller “Alone we can do so little. Together we can do so much”

Attention to Detail

It is the little things that make the big difference. Be your own guest and listen and respond to feedback from others. Treat feedback as a gift and not a criticism. Strive for perfection so you can achieve excellence.

A warm welcome

A warm, generous and genuine welcome will set the tone for your guest’s stay, it will put them at ease, and as it is their first real experience of their holiday with you, it will out last all others.

Stunning photography

We all know the truth in the saying “A picture is worth a thousand words”. Make sure your pictures shout from the page and demand to be noticed!

Save money. Save time. Learn from real experiences. Gain invaluable insights & contacts: Get motivated & inspired: Book your place on the Learnings from Longlands course now!

Lodge interior

Top Tips for the Summer Season

“With 5 lodges having to be cleaned after a full week of use it is really important to have guests leave on time. Be very clear about what time you need them to leave on the day of their departure.”
“Ask guests to leave dishes cleaned, lodges tidy and beds stripped. This will save huge amounts of time that you will need if you are to be ready for those wanting to arrive early!”
Check back for more tips throughout the year
“The secret of getting ahead is getting started” - Mark Twain

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